Acuity

Do more patient work
with the same team.

Acuity answers calls, completes patient work, and brings in your team when needed.

Voice agent
Insurance agent
Task agent

Most systems capture the signal. Acuity carries out the work.

Your patients have one journey.Your team has five tabs.

Appointment booked · Jun 18
Voice agentBooks the appointment
EligibilityActive
Insurance agentVerifies coverage

Your visit is tomorrow at 10:30 AM.

Workflow agentSends the reminder
EMR · Schedule10:30Jordan LeeFollow-up visitNo-show
EMR agentDetects the no-show
Send medical recordsM Maya · Ready
Staff taskMaya reviews and sends

How Acuity works

From every signal to finished work.

The complete model
ChannelsCalls · Voicemails · Texts · Emails · Referrals · EMR
ChannelsPatient work starts everywhere.
Calls
Voicemails
Texts
Emails
Referrals
EMR updates
SignalsRequested · Changed · Missing · Needs attention
SignalsAcuity understands what each signal means.
RequestedA patient asks to move a visit.
ChangedThe EMR reports a no-show.
MissingA referral arrives without insurance.
Needs attentionA refill requires staff approval.
Work gets doneReschedule · Recover · Verify · Route · Follow through
Work gets doneAcuity completes the work behind every signal.
Appointment booked in EMR
Patient called and rebooked
Insurance verified
Task created for staff
Finished workThe patient is ready · The loop is closed
Finished workThe patient is ready. The loop is closed.
A patient arriving for her scheduled visit

Six-location ophthalmology group / first 30 days

Acuity saved 500 hours of patient work in 30 days.

500+
appointments booked into the EMR
300
tasks created and completed
0
missed calls in 30 days
500
staff hours returned
$100K+
estimated revenue recovered

More capacity should not mean more tabs, more sticky notes, or more staff chasing work between systems.

Do more for patients with the team you already have.

See how the work moves