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The AI phone receptionist that handles scheduling, insurance checks, and appointment confirmations. Everything syncs to your EMR. No hold time. No missed calls. 24/7.

Trusted by eye care practices












The problem
They wait on hold for 3–5 minutes. They get transferred. They repeat their insurance information. They finally book, if they haven't hung up already. Your staff spends 25+ hours a week on these calls.
23%
of patient calls go to voicemail
Every missed call is a patient who might book somewhere else.
15%
of calls come in after hours
Nights, weekends, holidays. When nobody's at the desk to pick up.
25+
hours per week on the phone
Staff stuck scheduling and confirming instead of helping patients in the office.
With Acuity Health, here's what happens instead.
How it works
A patient calls. The AI handles it. Your EMR is updated. Your staff only steps in when they need to.
Patient calls

AI picks up instantly. No hold, no phone tree, day or night.
AI handles it

Schedules, checks insurance, confirms. Or transfers with full context.
Synced to EMR

Lands in your EMR automatically. No double entry.
The value of Acuity Health
Not a generic call center. Trained on your workflows, your payers, and how your front desk actually operates.
Every call gets answered. No drops, no voicemail, no busy signals. Every ring is an appointment opportunity.
AI handles the repetitive stuff. Your staff only gets involved when it actually matters.
70+ languages. Personalized to each caller. Every patient gets the same quality experience, every time.
No landlines, no hardware, no outages. Crystal clear calls with 99.99% uptime. Deploys in days.

ROI Calculator
$11,000
Revenue recovered per month
10 missed calls/day × 20% booking rate × $250 avg visit
36hrs
Staff time saved per month
65% of calls handled by AI × 3 min avg call
91%
Patient satisfaction (CSAT)
Up from ~75% industry avg with hold times and voicemail
Get started
Book a 30-minute demo. We'll run a live call using your scheduling rules, insurance requirements, and appointment types.
Book a Demo