Medical eligibility
Check active medical coverage and the benefits returned by supported payers, including copays and deductibles when available.
Stedi · Healthcare clearinghouse partner
Medical, vision, and Medicare eligibility checks.
Insurance eligibility, connected
We partner with Stedi to bring quick, efficient eligibility checks into your patient-access workflow.
Our partnership
A clearinghouse connection. A clearer next step.
Stedi connects eligibility requests to insurance payers. Acuity brings that connection into the work of answering patient calls and preparing the next step with your practice.
Real-time checks help reduce manual verification. Available benefits and response times depend on the payer, the patient information provided, and your practice’s enrollment.
Coverage checks
The right check for the visit.
We confirm payer support and the information your team needs before configuring your eligibility workflow.
Vision eligibility
Check vision benefits where the payer supports them. We scope routine vision and medical eye-care workflows separately so the check fits the visit.
Medicare eligibility
Support Medicare eligibility checks with the required provider enrollment. Medicare Advantage checks depend on the patient’s plan and the payer connection.
Before rollout
Know what the check can tell you.
Does this support every payer?
Support varies by payer and coverage type. We review your payer mix and any enrollment requirements with your team. You can also explore Stedi’s payer network.
Does eligibility guarantee payment?
No. An eligibility response is not a guarantee of payment, prior authorization, or confirmation that a particular procedure is covered. Your practice’s acceptance rules and any remaining verification still apply.
What if a check cannot be completed?
We define the staff handoff during setup, including when patient information needs correction or a payer cannot return a usable result.